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Miller Dunwiddie Improves Their Use and Knowledge of Technology with CCG’s Effectiveness Review

Over the past 50 years, Miller Dunwiddie has cultivated thousands of clients and a cache of high-profile projects that include MSP Airport Terminal 2, Cathedral of St. Paul, local country clubs, the Minnesota State Capitol, Davita Kidney Dialysis Clinics, Basilica of St. Mary’s, and countless others in the greater Minneapolis/St. Paul area and beyond. The firm’s customer-centric working philosophy anchors its solid reputation as a trusted, go-to architecture firm for historic preservation, interior design, building envelope, and construction services. And an open, transparent working environment that fosters collaboration, innovative thinking, and strong working relationships demonstrates the firm’s steadfast commitment to staff.

The evolution of technology has helped the firm strengthen its ability to deliver its services increasingly more efficient while making staff more productive. In discussing the firm’s transition with the retirement of its CFO who had introduced Deltek software to the firm and the shift from private ownership to an ESOP structure, Vice President Denita Lemmin explained, “It presented us with the opportunity to more closely examine not only how we were using Vision, but also how we could broaden it to achieve greater transparency in consideration of our new structure.”

A two and a half-day CCG Effectiveness Review led by an expert consultant, who Lemmin refers to as “some form of light in a dark tunnel,” was an eye-opener about streamlining the process for getting more data the firm needed. Meetings with Miller Dunwiddie’s leadership group and its in-house accountant revealed the need for specific reports and formats to be created.

“The Effectiveness Review is an example of how organizations can make progress by improving their use and knowledge of technology instead of relying on a limited number of individuals to manage their use of technology,” Lemmin says. “We eliminated the unnecessary step of exporting Deltek data into elaborate Excel spreadsheets and created a general balance sheet in a format that met our unique needs.”

The firm intends to renew its focus on their Vision reporting initiative after the disruption caused by the pandemic. “In the meantime, it’s extremely helpful to have a CCG consultant who gets back to us with answers to even the most ridiculous questions without judgment.”

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